What is this?
The 'policy number' or 'reference number' is a 9-digit number usually located in the top right-hand corner of your policy schedule or notice. If your Policy number begins with the letters MOT, only type in the 9-digit numbers, do not type in the letters.
If you can only locate an 11-digit 'JUST EPAY reference number' on your notice, only enter the last 9-digits in the policy number field.
A reference number beginning with QTE or CVN is invalid on the Internet. These letters refer to Quotes and Cover Notes. Once a Quote or Cover note has been paid, you will receive a new 9-digit policy number that will give you access to your policy online.